Ingleside At King Farm
  • Environmental Services/Housekeeping
  • Rockville, MD, USA
  • Competitive
  • Full Time

Full Time Benefit Package Available

Ingleside at King Farm (IKF) is a not-for-profit, continuing care retirement community central to the award-winning inter-generational King Farm development. We offer small town living just a short ride from the Nation's capital. Inside our walls, residents find a stress free lifestyle with a variety of cultural arts, wellness activities and amenities to choose from, and some of the area's most spacious apartment homes. But most of all, they find unique members and staff with rich life experiences who have created a community within a community.

The EVS Team Lead position is primarily responsible for the supervision of all duties related to the cleanliness and order of all community spaces.

The person filling this position can expect to provide the following services

Housekeeping Duties

Maintains and improves the standard quality of housekeeping and laundry services.

  • Assist with inspections and evaluates physical condition of facility, recommends painting, repairs and furnishings to the appropriate departments and reports all unsafe conditions.
  • Provide quality customer service to customers by providing one on one attention to detail
  • Assist with the morning huddle and distributes cleaning solutions and supplies
  • Document lateness, call offs and replaces staff for any shift
  • Ensures that daily room set up is completed timely
  • Assist staff with their job functions where needed
  • Obtain work orders on cleaning projects or setups and completes task by the given time frame.
  • Inspect areas to confirm cleaning standards have been met
  • Other duties as assigned


Administrative Functions:

Completes various administrative functions for the Environmental Services department

  • Processes housekeeping requests and assigns to proper staff
  • Participate in daily communication meeting and assist with all in-service training.


Supervisory Responsibility:

Acts as a leader of assigned positions; ensuring productivity, efficiency and accuracy in work performed.


  • Train and supervise assigned housekeeping and laundry staff
  • Identify unacceptable performance and behavior exhibited by employees and report to Environmental Services Manager
  • Ensure assigned staff follows established policies and procedures at all times.
  • Ensure that staff perform their duties and have supplies available to perform such task


Performance and Professionalism:

Maintains professional presence when representing Ingleside at King Farm; exhibits degree of professionalism consistent with standards in performance, behavior, and appearance.

  • Maintains resident confidentiality and privacy at all times according to policies and procedures; uses discretion when discussing confidential matters.
  • Demonstrates courteous and cooperative behavior with residents, families, co-workers, subordinates, supervisors, and other department staff.
  • Maintains positive working relationships with management and coworkers; willingly follows directions and requests as appropriate.
  • Exhibits professional standards through appearance and demeanor consistent personnel standards.
  • Demonstrates a thorough knowledge of work assignments and performs in a manner to meet quality and timeliness objectives.
  • Demonstrates knowledge and understanding of policies and procedures; seeks clarification or interpretation from appropriate supervisor when needed.
  • Uses tactful, diplomatic communication techniques in all relations with others.


Professional Development

Demonstrates professional development/skills competency in all activities.

  • Participates in in-service, projects, or committees as assigned.
  • Maintains all certifications necessary for employment.
  • Demonstrates flexibility, open mindedness, and versatility in adjusting to changing environments and requirements as necessary.
  • Commits to continually improving his/her skills through participation in education opportunities whether offered on the job, within, or outside of the community, to increase knowledge of work-related issues.
  • Maintains a current knowledge of federal, state and other regulations applicable to job.



  • High school diploma or equivalent preferred.
  • 1 to 3 years Housekeeping experience.
  • Ability to follow directions and instructions both written and verbal.
  • Carry out proper cleaning procedures on a daily basis.
  • Ability to complete task to the highest standards possible.
  • Excellent communication skills and customer service skills.


 EEO Statement:

As an employer committed to Equal Employment Opportunity, Ingleside recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.

Ingleside At King Farm
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